Shipping policy

Shipping Policy

Last updated: July 9, 2026

Thank you for shopping with Reimagined. We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your location:

Saudi Arabia: 2–14 business days
GCC Countries: 5–14 business days
International: 7–21 business days

Delivery estimates are provided for guidance only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Delays

While we strive to deliver orders within the estimated timeframe, Reimagined is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, public holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Reimagined is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us immediately at husamalali321@gmail.com. We will do our best to update your order before it is dispatched.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at husamalali321@gmail.com within 3 days of the expected delivery date or receipt of the package. We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.